Sales Engineer Business Development

Job Title: Field Senior Sales Engineer/Business Development

North America



Purpose of the position:


The FSE Engineer North America manages effectively business development, all presales

customer activities from business development, sales support to initiation of the

quotations and follow-up with customers until closure of the order in her/his territory.

She/he manages and maintains a good customer care in teamwork with service. She’he

is the entrepreneur of the territory.


She/he is the primary sales coordinator with manufacturing, and as required with the

application engineer to fulfill customer demands. She/he is driven to insure total

customer satisfaction.



Major duties and responsibilities:

Efficiently develop and implement a strategy to generate qualified leads in

her/his territory. Develop an effective tactical approach for each market

segments in sync with company product strategy.


First-line phone and email sales support to customers. Manages all sales

follow up with customer via phone, email and any other type of



Manage and generate sales quotations to customers. Follow-up with customers

till order is closed in a timely manner.


Perform (as required) demos with laser equipment at home office or if

necessary at customer sites.


Maintain on-time all information required such as but not limited to quotations,

trip reports, and technical proposal in Provide rolling forecast and

yearly budget forecast on time. Maintain the database up to date.


Support shows, conferences the company’s participate into. Follow up with

customers and leads pro-actively.


Provide feedback and report on a regular basis on customer needs, customer

issues, competition and other market dynamics to the Sales manager and the

R&D group.


Contribute in the process to define and implement the overall sales and

marketing strategy




Skills and experience:

A minimum of 5 years of sales and business development experience in the

laser or laser system for material processing applications

Ability to quickly learn and understand company products and accessories.

Excellent communication skills and customer care champion

Teamwork and detailed oriented.

Proven “people” skills.

Ability to think “outside the box”.

A sense of urgency, and a desire to close the business on time. Eager to


A service-oriented attitude towards internal and external customers.

Experienced with and comprehensive yet efficient reporting


Brian Murray

[email protected]


The Photonics Group

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