OEM Sales Engineer – West Coast

Founded in 1989, Thorlabs has been serving the photonics industry for over 25 years. During that time, our worldwide presence has grown to include 15 offices in 9 countries with over 1500 employees. Each location provides a local presence within the community it serves. These local operations allow for customer dialogues that better inform our understanding of regional needs and how they fit within the worldwide picture. Today, our portfolio includes over 15,000 items, many of which are customer inspired.

Founded in Newton, NJ, the company still calls the town home today. Nestled in rural Sussex County, NJ, Thorlabs is within close proximity to New York City, the Delaware Water Gap, various lakes, state parks, and outdoor areas.

Thorlabs is privileged to play a role in the work of tens of thousands of researchers throughout the world through the products we provide. We are committed to building a company that achieves its competitive advantage from its fundamental understanding of the community of customers we serve.

Purpose of the Position

The position is responsible for developing and maintaining relationships with OEM customers and Key Accounts in a given geographical region. A primary focus of this position will be new business generation, including lead qualification and solution development. Activities include frequent communication with the customer (specifications, pricing, product availability, services, etc), contract negotiation, and coordination of design and manufacturing resources for custom solutions. Key to this role is close engagement with the various business units and entities across the global Thorlabs organization representing extensive manufacturing capabilities. 

Essential Job Functions include the following, but are not limited to:

  • Identify new opportunities and new markets for the Thorlabs OEM team
  • Increase sales volume of assigned accounts
  • OEM and Key Account Management
    • Dedicated point of contact for the customer
    • Ensure that products and services meet or exceed customer expectations
    • Handle all negotiations with OEM customers and Key Accounts
    • Be the customer’s advocate within Thorlabs
  • Work with OEM Project Managers, Engineers, and Sales Coordinators to provide customers with custom solutions from project conception to project end–of-life strategies
  • USA point of contact for overseas Thorlabs OEM opportunities involving US manufacturing resources
  • Provides accurate sales forecasting to OEM Sales Manager and helps define strategies for territory and specific market growth
  • Provides market feedback to R&D and MarCom groups
  • Attends tradeshows regularly
  • Manage and maintain pipeline and opportunities in CRM


In addition to the essential functions and duties listed above, all positions are also responsible for:

  • Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all Company policies and procedures.
  • Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.

The Company retains the right to change or assign other duties to this position.

Physical Activities:

This position requires the ability to occasionally lift office products and supplies, up to 25 pounds. No environmental hazardous or significantly unpleasant conditions (such as in a typical office).




·         Minimum 3 years of experience in technical sales and/or key account management, preferably with OEM accounts and/or in the photonics industry



  • BS in a Photonics related field (Physics, Engineering, BioPhotonics, etc) or equivalent experience


Specialized Knowledge and Skills:

  • Demonstrated experience in Microsoft Dynamics, CRM, Microsoft  Office (Excel, Word, Power Point) and communication tools
  • Creative sales and business development strategies for lead generation
  • Excellent attention to detail
  • Strong communication skills.
  • Demonstrated experience in a customer centric environment
  • Ability to work independent as well as part of a team
  • Strong ability to shift from one task to another to address changing production priorities
  • Organized
  • Ability to work under time constraints
  • Learning oriented
  • Ability to fluently write and speak English



Position based in west coast USA, Bay Area preferred. Travel is expected >50%.


Organizational Relationships

Direct Reports:

This position has no direct supervisory responsibilities.

Thorlabs values its diverse environment and is proud to be an Equal Employment Opportunity/Affirmative Action employer.  All qualified individuals will receive consideration for employment without regard to race, color, religion, gender, gender identify or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Job descriptions are not intended as and do not create employment contracts.  The organization maintains its status as an at-will employer.  Employees can be terminated for any reason not prohibited by law.

Apply Here: https://spiecareercenter.org/jobs/5370976