Product Quality Engineer (Engineer Staff, Quality) – Lumentum Operations LLC – San Jose, CA

Lumentum (NASDAQ: LITE) is a

market-leading manufacturer of innovative optical and photonic products

enabling optical networking and commercial laser customers worldwide. Lumentum’s

optical components and subsystems are part of virtually every type of telecom,

enterprise, and data center network. Lumentum’s commercial lasers enable

advanced manufacturing techniques and diverse applications including next-generation

3D sensing capabilities. Lumentum is headquartered in Milpitas, California with

R&D, manufacturing, and sales offices worldwide. For more information,



Lumentum is an Equal Opportunity

Employer, EOE/Minorities/Females/Veterans/Individuals with Disability



Virtually every communications network

in the world—telecom, enterprise, or data center—depends on our optical

components and modules. Our high-performance commercial lasers are critical to

advanced manufacturing techniques for products ranging from semiconductor

chips, smartphones, and tablets to automobiles and appliances. Our products

were integral components in the first high-volume 3D-sensing gaming

application, and they now enable next-generation capabilities for diverse

consumer electronic applications.

We are a world technology leader, and

our employees are part of an elite, innovative, success-driven team operating

in a fast-moving, collaborative work environment to solve real-world problems.

We are seeking a talented Product

Quality Engineer for our Rose Orchard wafer fabrication. The candidate will be

required to respond, act on and follow through on quality process improvements

and issues. This will include coordinating issue resolution with cross

functional teams (including CMs) and developing proactive problem

identification and resolution methods to drive a customer-focused culture

throughout the organization.

The ideal candidate should be a

high-energy, hands-on individual with strength of conviction and display a

level of passion and energy. They should be driven to achieve success and have

unquestioned integrity.

In this position you will:
Drive a customer-focused culture

throughout the organization by:
Responding promptly to all

quality issues and requests

Anticipating customer


Providing flawless

reports, metrics and presentations to both internal/external customers

Drawing sound conclusions

using data-driven results to enable teams to pinpoint areas for improvement

Providing management with

accurate and punctual accounts regarding customer status

Providing solutions to

drive improvements

Be owner of

coordination/resolution of all major product quality issues with the help of

other functions (R&D/PE/PLM/SQE/Sales/Quality) and external/internal


Drive and lead RMA Cycle

Time reduction

Coordinate FA and Problem

Resolution-Root Cause/Corrective/Preventive Actions for major customer quality


Reporting standardized

Quality metrics

Reporting ship hold status

and driving teams to closure on open items

Facilitate all customer

audits and drive all findings to closure (both internally and with the


Provide closed loop

feedback to other quality functions to prevent recurrences and for continual improvements


BS degree in an

Engineering discipline and 7-10+ years of experience in a Technical

Engineering/Quality Engineering role for a Technology/High Tech Company, MS/PhD

in an Engineering discipline is preferred

This position has access

to an ITAR facility and must be a US Citizen or US persons

Must be able to interact

with Asia as needed during non-work hours and travel both domestic and

international (10% target)

Prior Wafer Fab experience

is a plus

ASQ Quality Engineer and

auditor certification, along with six sigma black belt certification is highly


Experience in driving

initiatives such as ISO 9001:2008, LEAN, Six sigma, 5S, and TQM

Excellent computer and

data mining skills with a strong background in SPC control methods (JMP a plus)

Well-developed teamwork

and collaboration skills and ability to communicate clearly and professionally

both verbally and in writing

Experience and proven

success working with contract manufacturing models. Proven ability to drive

improvements within those organizations

Effective and efficient

problem solving skills with the ability to multi-task and change course as

necessary for the business

Primary Location


US-CA-San Jose

Work Locations


San Jose-Rose, CA USA

80 Rose Orchard Way

San Jose




Quality Engineer







Employee Status



Job Type



Job Level


Individual Contributor




Job Posting


Apr 26, 2017, 11:46:09 AM

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