Newport, now part of MKS Instruments, is the world’s largest photonics company providing innovative solutions and industry-leading product brands to multiple markets. Our combined product portfolio includes Corion®, ILX Lightwave™, New Focus™, Ophir, Oriel® Instruments, Richardson Gratings™, and Spectra-Physics® Lasers. We provide complete photonic solutions to make, manage and measure light.
Newport is the premier source of photonics technology. Our breadth of products vary from simple opto-mechanics and lenses, to more complicated optical sub-assemblies and systems that utilize our motorized stages, vibration controlled optical tables and lasers. Become an expert on our product offering and help solve the researcher’s applications in their experimental setup. By providing critical pre- and post-sales support the Inside Technical Sales team relays key insight into the customer’s application to both the internal product management and external field sales teams.
Are you highly motivated, organized, and enjoy working in a fast-paced environment? Do you have strong leadership qualities? Do you enjoy working in a team atmosphere? If so, this position may be for you. Inside Technical Sales Engineer will support both pre and post-sales activities including assessment of how company products meet customer needs and the preparation of complex scientific and technical products/applications/solutions. Inside Technical Sales Engineer will be responsible for providing technical product support via phone, chat and email pre and post-sales.
This role will be responsible for accurately and comprehensively qualifying inbound and outbound phone calls, internet leads, cross and up-selling and processing leads with the other Call Center sites and Field Sales Team. Will also be responsible for doing quote follow ups and supporting Field Sales Team as an inside sales resource.
Position requires an energetic, upbeat team player that can communicate effectively and persuasive to both internal and external customers to include marketing, product managers and development engineering to define new products and provide technical insight. The right person for this position must be organized, disciplined, able to work at a quick pace, able to multi-task and be self-sufficient in carrying out his/her job responsibilities.
MKS Instruments, Inc. is an equal opportunity employer. We solicit and hire applicants regardless of race, color, national origin, sex, religion, age, disability, veteran status, or any other protected category. Our policy is to employ the most qualified applicants. We conduct background checks and drug screens, in accordance with company policies and federal and state guidelines
Req. Code : 70001187
Division/Department : Photonix